Frequently Asked Questions

About Our Jewelry

Are your pieces really handmade?

Yes, 100%! Every single piece is hand-sculpted and finished by me, Risha, in my Brooklyn studio. No factories, no mass production — just hands, creativity, and a whole lot of love.

What materials do you use?

I work with a curated selection of materials including hand-sculpted clay, upcycled leather, natural wood, and resin. Each material is chosen for its texture, character, and sustainability.

Will my piece look exactly like the photo?

Because everything is handmade, there may be slight natural variations in color, texture, or shape — that's what makes each piece truly one-of-a-kind! The photos are a close representation of what you'll receive.

Where can I see more customer testomonials?

You can view more customer reviews on our Etsy shop, Designed by Risha: DesignedbyRisha.etsy.com

Orders & Shipping

How long does it take to process my order?

Most orders are processed within 3–5 business days, as each piece is made with care. You'll receive a shipping confirmation email once your order is on its way.

Do you ship internationally?

Yes! We ship worldwide. Shipping times and costs vary by destination and will be calculated at checkout.

Can I track my order?

Absolutely. Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Can I purchase your jewelry for resale and wholesale pricing?

Yes, you can shop our jewelry at wholesale prices through our marketplaces: Designedbyrisha.faire.com or Designedbyrisha.fashiongo.com.

Returns & Exchanges

What is your return policy?

Because each piece is handmade to order, we do not accept returns or exchanges unless the item arrives damaged or defective. If there's an issue with your order, please reach out to us within 7 days of delivery.

My item arrived damaged — what do I do?

We're so sorry to hear that! Please contact us at your earliest convenience with a photo of the damage and your order number, and we'll make it right.

Custom Orders

Do you take custom orders?

Yes! I love bringing custom visions to life. If you have a specific idea, color palette, or design in mind, reach out and let's create something special together.

How do I request a custom piece?

Simply contact us through our website with your idea and any inspiration images. We'll discuss the details, timeline, and pricing from there.

Still Have Questions?

Don't hesitate to reach out — I'd love to hear from you! Contact us through our website or email designedbyrisha@yahoo.com and I'll get back to you as soon as possible.